I am very update because I saw the ad for this Father's Day mug advertised by Trendy with a "2-3 day shipping"! I thought perfect..I need this by June 17th, it's the 12th I am ordering...should get this, even worse case, by day after Father's Day. Wellllll....no. I got two emails a couple days apart this last week stating "they were getting my shipment ready"...then it finally dawned on me...wait they have even shipped it!
I wrote them in a panic because I thought I won't even get this by Father's day if they haven't shipped by now...NO RESPONSE! NADA! Then I got yet another email the following Monday (post Father's Day) that they were getting my "label Ready"...I looked at the update today, and it's still sitting there since as of 6/19 awaiting a friggin label!!
To say I am disappointed is an understatement! Not only am I super embarrassed that I couldn't give my gift in time...at this point, I won't even be able to give it in anyway near "in time" and still to this day, no one has responded to my email from the company...
I feel duped because this should have NEVER been advertised as a "Father's Day" gift a week out from Father's day if they had NO intention of getting this to people on time. They shouldn't of blasted all over that it's "only 2-3 day shipping" because that was misleading! All that means (likely) is that ONCE THEY FINALLY SHIP IT...then it's only 2-3 days to receive it!
As far as I am concerned, this whole thing was misleading and I haven't even gotten the mug to see yet if the quality was worth all of this, esp the price...because from what I can see...it looks like I probably paid $20 too much for Dollar Store Quality Mug...I just liked the saying on it and thought it was perfect for my SO for FD.
We shall see....not impressed so far and honestly, pretty angry
Product or Service Mentioned: Trendy Castle Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $26.
Preferred solution: Let the company propose a solution.
I didn't like: Basically robbed me, Misleading.